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PRIVACY POLICY

Alsteca srl (hereinafter also “ALSTECA” or “the Data Controller”) with registered office in Milan (Italy), recognizes the importance of maintaining the confidentiality, integrity, and security of your non-public personal data (hereinafter “Personal Data”) and informs you that the Personal Data provided by you to ALSTECA through the website www.alsteca.it (hereinafter the “Website”) will be processed in compliance with current European privacy legislation (Regulation (EU) 2016/679 – “GDPR”) and specific applicable local regulations.

Type and Source of Data
Browsing Data: The computer systems and software procedures used to operate the Website acquire, during their normal operation, some personal data (log files) whose transmission is implicit in the use of Internet communication protocols. This category includes IP addresses, domain names of computers used by users, the time of the request, the size of the file obtained in response, and other parameters relating to the user's operating system. This data is used for the sole purpose of obtaining anonymous statistical information on the use of the Website and to check its correct functioning.
Cookies: To ensure the functioning of the Website and improve the service offered, cookies are used on the Website. Users can manage their preferences, withdraw consent, or refuse the installation of cookies at any time through the dedicated banner or their browser settings. For more information, please refer to the Cookie Policy.
Personal Data Voluntarily Provided by the Data Subject: ALSTECA collects and will process the Personal Data directly and knowingly provided by you through the Website when placing an online purchase order, subscribing to the newsletter, requesting Customer Support, or creating an account. Such data includes, for example: name, surname, shipping and billing postal address, email address, telephone number, and any tax details.

Purposes of Data Processing
Personal Data will be used for the following purposes:
(a) to respond to and fulfill any request you may have, and therefore to manage the support relationship between you and ALSTECA;
(b) to follow up on your online purchase order and therefore to carry out all order management activities (including administrative contract management, product shipping, secure payment management, and fraud prevention), as well as in compliance with all obligations imposed by applicable laws and regulations.

Furthermore, with your explicit and prior consent, Personal Data may be processed for the following purposes:
(c) Profiling Purposes: for the elaboration of studies and statistical analyses in relation to your preferences on our products, in order to offer a personalized service and browsing experience;
(d) Marketing Purposes: to contact you and/or send you (via email and other forms of electronic communication) informational and promotional communications, newsletters, advertising material, and special discounts relating to ALSTECA brand products and services.

Processing Methods
Personal Data will be processed using suitable electronic or otherwise automated, computer, and telematics tools, with logics strictly related to the purposes for which they were collected and, in any case, in such a way as to guarantee maximum security and confidentiality.
Personal Data will be processed by internal personnel authorized for this purpose and, as far as necessary and/or instrumental, by external entities acting on behalf of ALSTECA as External Data Processors (e.g., the Shopify technological platform, payment service providers, express couriers for shipping, IT technicians, etc.).

Nature of Provision
The provision of Personal Data is optional.
However, if it is your wish to place a purchase order on the Website, receive assistance, or use the interactive services, it is necessary to fill in the fields marked as mandatory in the relative collection forms.
The processing of your data for profiling and marketing purposes (letters c and d of paragraph 2) is, instead, completely subject to your explicit consent. Any refusal will produce no effect other than that of not being able to offer you personalized promotions or update you on the brand's news. You may modify or withdraw your consent at any time by writing to info@alsteca.it or by using the “unsubscribe” link present in every commercial communication.

Data Communication and Transfer
Your Personal Data will not be used for promotional purposes of third parties, will never refer to products or services not coming from ALSTECA, and will not under any circumstances be disclosed to unspecified entities.
Data may be transferred abroad for technical reasons related to the management of cloud services and the e-commerce store (e.g., the Shopify platform), adopting the Standard Contractual Clauses approved by the European Commission and all due precautions to guarantee an adequate level of data security.

Data Retention Period
Your personal data will be processed and stored for the time strictly necessary to achieve the purposes for which they were collected:
For contractual, sales, and accounting purposes, data is stored for 10 years, in compliance with Italian civil and tax law obligations.
For marketing and profiling purposes, data will be stored until you exercise your right to withdraw consent or request deletion.

Data Controller and Contacts
The Data Controller is:
Alsteca srl
Registered office: Viale Abruzzi 81, 20131 Milan MI, Italy
Reference email: info@alsteca.it
To exercise your rights or to receive any clarification regarding this Policy, you can contact the Data Controller directly at the email address provided above.

Rights of the Data Subject
At any time, you may exercise the rights provided for in Articles 15 to 21 of the GDPR and, in particular:
- Request information on the existence and characteristics of the personal data processing;
- Request the rectification, integration, or erasure (right to be forgotten) of the data;
- Request the restriction of processing or object to it;
- Request the transmission of your personal data to another controller (data portability);
Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali, Piazza di Venezia n. 11, 00187, Rome - www.garanteprivacy.it) if you believe that the processing violates current regulations.

Last updated: July 8, 2026